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Drive mapping issue

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Hello,

My company runs a server with Windows Server 2008 R2 SP1. Starting about a week ago, we are having trouble with mapped drives accessing from the Internet. Within our wireless LAN, we can reach the server using \\ShareName\Shared folder, no problem. From offsite (connected to another internet access, like my smart phone hotspot or offsite WiFi) we used to be able to access our server with a DNS address like 'ServerName.Company.coop' and map the drives for file access. (We've checked with our ISP and the DNS is pointing correctly.) Now, we cannot map the drive from offsite. In the dialog, we choose a drive letter, enter the server name as 'https://ServerName.Company.Coop' and hit finish. We leave reconnect at logon checked, and have tried asking for new credentials, and also not asking. When we hit finish, it thinks for a bit, then usually asks for a username and password. We enter it, and it returns:

"Windows cannot access https://SERVERNAME - Check the spelling of the name. Otherwise there might be a problem with your network." and in the details, "Error code: 0x80070043, The network name cannot be found"

We are able to access the server using Remote Desktop, and can cut and paste files to and from the server that way, but it is very clumsy and some of my people don't understand how to do it. I am not really familiar with how mapping works and am not sure where to start looking to track this down.

Any suggestions you can offer will be much appreciated, thank you!


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