My WD Passport Ultra 2.0 TB stopped working on my computer in fact everytime I plug it in and look under my computer all it says is Local disk (G) and when I click on the icon everything freezes and a blue screen comes up the only way to get rid of the
blue screen is to unplug it from the computer. it does show up under devices and printers but still will not open I need to get my documents off of it I heard you can put it in the freezer over night and it should work but I really don't want to do that I
just need to get my stuff off of it I even tried downloading from WD website for driver updates and that won't even work it just freezes also until I unplug it? I have tried plugging it into different computers and it does the same thing, It still lights up
and I feel it is spinning. Help.
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