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Files opening from Server Crashing

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I have a server 2012 R2 running and a few windows 7 pro machines connected to it. File and storage services role is installed with one error 8193 and one warning 2511. My actual problem is I have a lot of excel and word files saved on this server which my users open from their computers. Quite often they are working and the file stops responding and crashes. Office and windows are up to date on all machines and I have confirmed with a continues ping that the computer is not losing connection to the server. Any ideas would be helpful.

Thanks,


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