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Extremely weird file share issue

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We are having a very weird issue when trying to access file shares from a remote site. If we use the UNC path (\\servername\sharename\folder) we never have the problem.   Also, if we go to the drive letter and click through the folders, we don't experience the problem.

The problem only arises when pasting the absolute path into windows explorer (ex. L:\foldername\foldername). Once we do that, it hangs for a second and then sends you back to the initial share, and the path in explorer shows <drive letter>\.\.\ (ex. L:\.\.)

As the jpg attached shows. For security rules,  I had to block the share name /server name

I have never seen an issue like this. It only happens from 2 remote offices. Other remote offices are fine




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