User is using Windows 7 in networked environment and originally used a UNC path to a Windows 2008 R2 Server (Running in Veeam with a drive shared from the SAN).
From within the zipped folder containing about 10 small files selecting about 6 files and then copy
Then navigating back up out of the zip folder to a couple of folders above and pasting
On some occassions nothing happens
On other occassions one or perhaps two of the files appear. (When doing the same logged into the server this works as it should)
Pasting results to desktop, all the files appear, then moving the file back to original folder works without a problem and is currently in use as a workaround, but users want this resolved as it is a pain for them to use the workaround.
Infrastsructure Guru (IG) suggested mapping a drive instead of using a UNC path. I tried this myself initially mapping the z: drive but it still failed. IG then suggested I map it as o: instead as that is what he had done and it seemed to work. I did this and it seemed to work for me. I then did the same for the user but this also failed.
The procedure used to copy and paste out of the zip folder has worked for a long time, until we recently moved the whole application to this newly built server it started giving these problems
Also happen to note that right clicking inside any folder on the o: drive and clicking new folder, it takes quite a while for the new folder to appear. In some cases I have to refresh Explorer to show the new folder. (Might be related)
Since I started typing this message, I have followed some links on technet and found the following instructions which I tried on the Windows 7 Machine and this seems to resolve the problem.
sc config lanmanworkstation depend= bowser/mrxsmb10/nsi
sc config mrxsmb20 start= disabled
However support.microsoft.com/kb/2696547/en-gb suggests not to disable smb2 and only do this for testing purposes.
So now that I have done testing and confirm it resolves the issue, what am I mean to do?
BTW, I also tried following these instructions
Start -> Control Panel -> Programs -> Turn Windows Features on or off -> Uncheck the box "Remote Differential Compression"
but after {Turn Windows Features on or off} I ended up in the task scheduler and could not find a box to uncheck for "Remote Differential Compression"
Any help will be greatly appreciated