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Windows 7 + Server 2008 Standard + Folder Redirect (Documents) + offline folders

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I have a laptop user that I cannot resolve the OFFLINE availability for her DOCUMENTS folder.  I have SYNC set. I go to Control Panel and activate SYNC.  It displays that  it is SYNCING.  Let it run all day.  But as soon as she disconnects from the network, the folder is unavailable (everything is grayed out). 

The DOCUMENTS folder is redirected to a QNAP NAS.

Any ideas or suggesitons will be greatly appreciated!

Randy





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