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Encrypted Files Access Denied

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Hi all

One folder on our server has been encrypted and I have been asked to change the administrator password which has now stopped all access to the files within the folder.  If I try to open one of the files inside the folder I just get "access denied". I have put the password back to what it was before it makes no difference. 

"Encrypt Contents To Secure Data" cannot be unticked because it says I do not have access to do so.

The contents of the folder are very important and I need to access them asap.

We have server 2008 R2 

I know nothing about encryption and so any help in as simple terms as possible would be highly useful in helping me recover these files.

I have Googled the problem but there does not seem to be a definitive fix and so I thought I would start my own post.

Thanks again!



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